Return Policy

Return Policy

Returns and Refunds Policy

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 14 days of the original purchase or delivery of the product for a full refund or exchange.


Before you return a product, please make sure that:

- Contact us by phone or email

- The product was purchased in the last 14 days

- The product is in its original packaging

- There is no damage to the product

- In case of Brand New items, there will be a 20% restocking fee if the seal is broken and/or if the product has been used. 


Send the product with its original packing to:

Smart Parts PC
4165 W. Ina Rd
STE 104
Tucson, AZ 85741


Shipping charges

Shipping charges incurred in connection with the return of a product are NOT refundable and customers will be responsible for the cost of return shipping. 


Damaged items

If you received a damaged product, please notify us immediately for assistance.


Digital products

We do not issue refunds for digital products once the order is confirmed and the product is sent.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.



Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

- By phone number: (520) 468-2320

- By email: sales@smartpartspc.com