Remote Support-Phone Support

“Help, my computer is broken!” This is an all too common phrase we hear when a customer calls in or comes into our store. We offer free phone and remote desktop support free of charge for any computer that was purchased by us.

Didn't purchase a computer from us and still need help? We charge only $29.99 for up to 30 minutes of troubleshooting phone support with remote desktop. 

Here is what you can expect:

Fast and Easy Remote Desktop Connection

Describing a PC issue over the phone can be a daunting task when you really don't know what the exact issue is with your Mac or PC. A Smart Parts PC tech provides instant, secure, and trouble-free connections between remote computers anywhere in the world. We can view and control your desktop in just seconds (with your permission of course!) Once we have connected, we can discuss the issue over the phone while seeing what you are seeing on your computer. 

Privacy and Security Come Standard

We utilize the latest industry standards and infrastructure to ensure the highest level of security and privacy for our customers

US Based Support

We are a local company here in Tucson, AZ and all support is done here right from our shop. No need to worry about being transferred to someone halfway around the world. 

To get started, click below to download TeamViewer.


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Remote Desktop/Phone Support

  • Product Code: RemoteDesktopSupport
  • Availability: 100
  • $29.99


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